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~isPartOf:"Tourism management : research, policies, practice"
~subject:"Beziehungsmarketing"
~subject:"Hochschule"
~subject:"Performance measurement"
~subject:"Theory"
~type_genre:"Fallstudie"
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Tourism management : research, policies, practice
International journal of services and operations management
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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A novel framework for customer-driven service strategies : a case study of a restaurant chain
Chen, Li-fei
- In:
Tourism management : research, policies, practice
41
(
2014
),
pp. 119-128
Persistent link: https://www.econbiz.de/10010239937
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