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~isPartOf:"Tourism management : research, policies, practice"
~subject:"Consumer behaviour"
~subject:"Tourism"
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Search: "Zufriedenheit"
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Consumer behaviour
Tourism
Customer satisfaction
170
Kundenzufriedenheit
170
Holiday behaviour
73
Urlaubsverhalten
73
Dienstleistungsqualität
64
Service quality
64
Tourismus
63
Konsumentenverhalten
57
Beziehungsmarketing
52
Relationship marketing
52
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51
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47
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Hotellerie
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Tourismuswirtschaft
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Zufriedenheit
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Uysal, Muzaffer
4
Cai, Ruiying
3
Han, Heesup
3
Li, Xiang
3
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2
Busser, James A.
2
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2
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1
Ai, Chi-Han
1
Alguezaui, Salma
1
Alrawadieh, Zaid
1
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1
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Tourism management : research, policies, practice
Journal of retailing and consumer services
331
International journal of hospitality management
191
Journal of business research : JBR
185
Journal of travel and tourism marketing
117
The journal of services marketing
104
Journal of hospitality marketing & management
97
International journal of contemporary hospitality management
88
Cogent business & management
78
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
76
Tourism management perspectives : TMP
73
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
The service industries journal
61
Psychology & marketing
60
Services marketing quarterly
58
Asia Pacific journal of marketing and logistics
50
Service business
43
Tourism analysis : an interdisciplinary tourism & hospitality journal
43
Journal of strategic marketing
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of service research : JSR
39
Journal of service management
38
International journal of electronic marketing and retailing : IJEMR
35
Journal of hospitality and tourism insights
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of vacation marketing
30
The international review of retail, distribution and consumer research
30
International journal of consumer studies
29
Journal of Asian finance, economics and business : JAFEB
29
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
The TQM journal : the international review of organizational improvement
29
Journal of air transport management
28
International journal of retail and distribution management
27
International journal of services, economics and management
26
Journal of the Academy of Marketing Science
26
Total quality management & business excellence
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
International journal of services and operations management
25
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ECONIS (ZBW)
110
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110
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1
Pedaling beyond ratings : a data-driven quest to Unravel the determinants of guided bicycle-tour satisfaction
Chen, Li-Hsin
- In:
Tourism management : research, policies, practice
103
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10015052133
Saved in:
2
"Give me an upgrade or I will give you a bad review!" : investigating customer threats in the hospitality industry
Boukis, Achilleas
;
Harris, Lloyd C.
;
Koritos, Christos D.
- In:
Tourism management : research, policies, practice
104
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015052203
Saved in:
3
Customer touchpoints : conceptualization, index development, and validation
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Tourism management : research, policies, practice
103
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10015052067
Saved in:
4
Importance of residents' perception of tourists in establishing a reciprocal resident-tourist relationship : an application of tourist attractiveness
Kim, Gyunghoon
;
Duffy, Lauren N.
;
Moore, DeWayne
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013440026
Saved in:
5
Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19
Wang, Xi
;
Zheng, Jie
;
Tang, Liang
;
Luo, Yi
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534425
Saved in:
6
Dark personalities and online reviews : a textual content analysis of review generation, consumption and distribution
Yousaf, Salman
;
Kim, Jong Min
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014304482
Saved in:
7
Can gamification improve the virtual reality tourism experience? : analyzing the mediating role of tourism fatigue
Wei, Zhenda
;
Zhang, Jingru
;
Huang, Xiaoting
;
Qiu, Hanqin
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013556772
Saved in:
8
Asymmetric effects of extreme-moderate online reviews in the language-satisfaction relationship
Nicolau, Juan Luis
;
Carlos Villamarín, Pablo de
; …
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013271638
Saved in:
9
Identifying attributes of wineries that increase visitor satisfaction and dissatisfaction : applying an aspect extraction approach to online reviews
Shin, Seunghun
;
Nicolau, Juan Luis
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271648
Saved in:
10
Development and validation of a casino service quality scale : a holistic approach
Bradley, Gregory T.
;
Wang, Wei
- In:
Tourism management : research, policies, practice
88
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013194333
Saved in:
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