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~isPartOf:"Tourism management : research, policies, practice"
~subject:"Employee retention"
~subject:"Kundenzufriedenheit"
~subject:"Tourism employees"
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Search: subject:"Zufriedenheit"
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Employee retention
Kundenzufriedenheit
Tourism employees
Customer satisfaction
170
Holiday behaviour
73
Urlaubsverhalten
73
Dienstleistungsqualität
64
Service quality
64
Tourism
64
Tourismus
63
Consumer behaviour
57
Konsumentenverhalten
57
Beziehungsmarketing
52
Relationship marketing
52
Satisfaction
51
Arbeitszufriedenheit
47
Job satisfaction
47
Hotel industry
45
Hotellerie
45
Tourism industry
36
Tourismuswirtschaft
36
Zufriedenheit
29
Emotion
20
Lebensqualität
20
Quality of life
20
Tourism marketing
19
Tourismusmarketing
19
Viral marketing
17
Virales Marketing
17
International tourism
15
Internationaler Tourismus
15
Tourismusberufe
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Destination management
13
Destinationsmanagement
13
Arbeitsverhalten
12
Online retailing
12
Online-Handel
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Work behaviour
12
South Korea
11
Südkorea
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Taiwan
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188
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Ghazali Musa
4
Han, Heesup
4
Albayrak, Tahir
3
Caber, Meltem
3
Chung, Namho
3
Kim, Woo Gon
3
Lee, Jin-soo
3
Sedigheh Moghavvemi
3
Su, LuJun
3
Uysal, Muzaffer
3
Alexander, Matthew
2
Assaker, Guy
2
Barnes, Stuart J.
2
Cai, Ruiying
2
Dearden, Philip
2
Fu, Xiaoxiao
2
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2
Hitchcock, Michael
2
Hu, Feng
2
Huang, Songshan
2
Huang, Xiaoting
2
Hyun, Sunghyup Sean
2
Jung, Timothy
2
Korfiatis, Nikolaos
2
Lai, Ivan K. W.
2
Leue, M. Claudia
2
Leung, Xi Y.
2
Li, Jun
2
Liu, Yong
2
Lu, Lu
2
MacLaren, Andrew
2
Matzler, Kurt
2
Nicolau, Juan Luis
2
O'Gorman, Kevin
2
Park, Sangwon
2
Petrick, James F.
2
Radojevic, Tijana
2
Shi, Xiaolin
2
So, Kevin Kam Fung
2
Stamolampros, Panagiotis
2
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Tourism management : research, policies, practice
International journal of hospitality management
472
Journal of retailing and consumer services
420
Journal of business research : JBR
329
International journal of contemporary hospitality management
196
The service industries journal
195
The journal of services marketing
193
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
178
Journal of hospitality marketing & management
175
Journal of travel and tourism marketing
166
Cogent business & management
135
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
104
Services marketing quarterly
102
Tourism management perspectives : TMP
99
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
96
Journal of air transport management
92
Journal of service research : JSR
89
Service business
89
The TQM journal : the international review of organizational improvement
87
Asia Pacific journal of marketing and logistics
85
The international journal of human resource management
80
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
75
Industrial marketing management : the international journal for industrial and high-tech firms
73
Journal of Asian finance, economics and business : JAFEB
72
Journal of the Academy of Marketing Science
72
Journal of service management
71
Journal of strategic marketing
70
Journal of vocational behavior
70
The international journal of bank marketing : IJBM
69
Total quality management & business excellence
67
International journal of quality and service sciences
65
Tourism analysis : an interdisciplinary tourism & hospitality journal
65
International journal of services and operations management
64
European journal of marketing : EJM
60
Journal of hospitality and tourism insights
59
International journal of quality & reliability management
57
Managing service quality : MSQ ; an international journal
57
Journal of retailing
55
Global business review
54
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ECONIS (ZBW)
188
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188
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1
Pedaling beyond ratings : a data-driven quest to Unravel the determinants of guided bicycle-tour satisfaction
Chen, Li-Hsin
- In:
Tourism management : research, policies, practice
103
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10015052133
Saved in:
2
Emotional expression by artificial intelligence chatbots to improve customer satisfaction : underlying mechanism and boundary conditions
Zhang, Junbo
;
Chen, Qi
;
Lu, Jiandong
;
Wang, Xiaolei
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014457628
Saved in:
3
"Give me an upgrade or I will give you a bad review!" : investigating customer threats in the hospitality industry
Boukis, Achilleas
;
Harris, Lloyd C.
;
Koritos, Christos D.
- In:
Tourism management : research, policies, practice
104
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015052203
Saved in:
4
Customer touchpoints : conceptualization, index development, and validation
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Tourism management : research, policies, practice
103
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10015052067
Saved in:
5
Importance of residents' perception of tourists in establishing a reciprocal resident-tourist relationship : an application of tourist attractiveness
Kim, Gyunghoon
;
Duffy, Lauren N.
;
Moore, DeWayne
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013440026
Saved in:
6
Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19
Wang, Xi
;
Zheng, Jie
;
Tang, Liang
;
Luo, Yi
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534425
Saved in:
7
Dark personalities and online reviews : a textual content analysis of review generation, consumption and distribution
Yousaf, Salman
;
Kim, Jong Min
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014304482
Saved in:
8
Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
9
A process perspective on experience co-creation : how pre-trip involvement prompts destination loyalty
Cao, Limei
;
Xie, Dengming
;
Qu, Ying
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013555026
Saved in:
10
Can gamification improve the virtual reality tourism experience? : analyzing the mediating role of tourism fatigue
Wei, Zhenda
;
Zhang, Jingru
;
Huang, Xiaoting
;
Qiu, Hanqin
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013556772
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