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Reconciling unsatisfying tourism experiences : message type effectiveness and the role of
counterfactual
thinking
Wang, Saerom
;
Kirillova, Ksenia
;
Lehto, Xinran Y.
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 233-243
Persistent link: https://www.econbiz.de/10011676045
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