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~isPartOf:"Tourism management perspectives : TMP"
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Search: subject:"Verbraucherzufriedenheit"
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Customer satisfaction
84
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Holiday behaviour
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Tourism
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Tourismus
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Tourism management perspectives : TMP
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
300
The journal of services marketing
191
The service industries journal
172
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
167
Journal of travel and tourism marketing
165
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
103
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
103
Services marketing quarterly
99
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
Service business
85
The TQM journal : the international review of organizational improvement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
81
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
69
Journal of strategic marketing
68
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
65
SpringerLink / Bücher
64
International journal of quality and service sciences
63
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
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ECONIS (ZBW)
84
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1
Can bike-sharing availability improve tourist satisfaction? : evidence in Chicago
Zhang, Ziqiong
;
Yang, Yang
;
Yang, Sen
;
Zhang, Zili
- In:
Tourism management perspectives : TMP
48
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014461385
Saved in:
2
Exploring the effects of customers' assessments of a restaurant's atmospherics and emotional assessments on a fine-dining experience and intentions to return
Leong, Man Wai Aliana
;
Chen, Kuan-Ying
;
Chen, Hung-Bin
; …
- In:
Tourism management perspectives : TMP
47
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014318829
Saved in:
3
Unexpected surprise : emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists
Mehra, Payal
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014283421
Saved in:
4
How to improve travel-app use continuance : The moderating role of culture
Coves-Martínez, Ángel L.
;
Sabiote Ortiz, Carmen M.
; …
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014283424
Saved in:
5
The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
6
How perceived authenticity affects tourist satisfaction and behavioral intention towards natural disaster memorials : a mediation analysis
Wang, Jinwei
;
Chang, Mengqian
;
Luo, Xianrong
;
Qiu, Rui
; …
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014310295
Saved in:
7
Using authenticity cues to increase repurchase intention in restaurants : should the focus be on ability or morality?
Xu, Jing
;
Song, Hanqun
;
Prayag, Girish
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014310348
Saved in:
8
Assisting visitor path creation in experiential tourist attractions
Ponsignon, Frederic
;
Amiri-Aref, Mehdi
;
Lunardo, Renaud
; …
- In:
Tourism management perspectives : TMP
49
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014554171
Saved in:
9
Exploring cruise tourists' sentiment expression pattern from online reviews : an insight into market positioning
Sun, Xiaodong
;
Cao, Xiulian
;
Lau, Yui-yip
- In:
Tourism management perspectives : TMP
49
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014554178
Saved in:
10
Airline travellers' ethnocentric tendencies and their impact on travellers' behaviours : extending consumer ethnocentrism to airline services
Ragab, Hany
;
Polo-Peña, Ana I.
;
Mahrous, Abeer A.
- In:
Tourism management perspectives : TMP
49
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014554185
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