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~isPartOf:"Tourism review : the official journal of the AIEST"
~person:"Gil Saura, Irene"
~person:"Loureiro, Sandra Maria Correia"
~subject:"Customer satisfaction"
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Customer satisfaction
Beziehungsmarketing
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Customer value
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Dienstleistungsqualität
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Kundenwert
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Kundenzufriedenheit
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Relationship marketing
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Gil Saura, Irene
Loureiro, Sandra Maria Correia
Torres, Edwin N.
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Coromina, Lluís
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Jraisat, Luai E.
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Tourism review : the official journal of the AIEST
International journal of hospitality management
3
Journal of retailing and consumer services
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
The international review of retail, distribution and consumer research
2
European retail research
1
International journal of business performance management
1
International journal of wine business research : IJWBR
1
Journal of hospitality marketing & management
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Journal of industrial and business economics
1
Journal of service management
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Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Journal of vacation marketing : an international journal
1
Management decision : MD
1
Service business
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
The journal of services marketing
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World review of entrepreneurship, management and sustainable development
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The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
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