Al-Nofal, A. (contributor); Zairi, M. (contributor); … - 2004
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An International Comparative Benchmarking Analysis
Dr Al-Nofal A
Professor Zairi M
Dr Ahmed A M
Working Paper No 04 … European Centre for TQM
Professor Zairi M.
Director of ECTQM
m.zairi@bradford.ac.uk
Dr Ahmed A. M.
Lecturer in TQM, University …-Heinemann
Thiagaran T. and Zairi M. [1997]. “A review of
total quality management in practice:
understanding the fundamentals through …