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~isPartOf:"Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde"
~type_genre:"Fallstudiensammlung"
~type_genre:"Lehrbuch"
~type_genre:"Non-commercial literature"
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Business process management
9
Prozessmanagement
9
Organisationsstruktur
3
Organizational structure
3
Capability approach
2
Capability-Ansatz
2
Cost management
2
Gewinnermittlung
2
Kostenmanagement
2
Organisatorischer Wandel
2
Organizational change
2
Profit determination
2
Project management
2
Projektmanagement
2
Theorie
2
Theory
2
Beschwerdemanagement
1
Bewertung
1
Beziehungsmarketing
1
Business organization
1
Business process orientation
1
Capability
1
Communication
1
Complaint management
1
Construct development
1
Critical success factor
1
Customer satisfaction
1
Delphi technique
1
Delphi-Methode
1
Dienstleistungsqualität
1
Erfolgsfaktor
1
Evaluation
1
Experiment
1
Heuristics
1
Heuristik
1
Hospital
1
Kommunikation
1
Krankenhaus
1
Kundenzufriedenheit
1
Management information system
1
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Book / Working Paper
9
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Fallstudiensammlung
Lehrbuch
Non-commercial literature
Arbeitspapier
10
Working Paper
10
Graue Literatur
9
Language
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English
9
Author
All
Looy, Amy van
4
De Backer, Manu
3
Poels, Geert
3
Vanhoucke, Mario
3
Vandevoorde, Stephan
2
Gemmel, Paul
1
Larivière, Bart
1
Maenhout, Broos
1
Snoeck, Monique
1
Tambeur, Wim
1
Van Vaerenbergh, Yves
1
Vandaele, Darline
1
Vermeir, Iris
1
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
Faculty & research / Insead : working paper series
19
KBI
16
Lehrbuch
13
ICB research report
12
Always learning
8
Arbeitspapiere des Lehrstuhls für Betriebswirtschaftslehre, insb. Organisation, Personal und Innovation der Westfälischen Wilhelms-Universität Münster
8
Working paper
8
Arbeitsberichte des Instituts für Wirtschaftsinformatik
7
Working papers / Harvard Business School, Division of Research
7
SpringerLink / Bücher
6
Econometric Institute research papers
5
Research report / Katholieke Universiteit Leuven, Faculty of Economics and Applied Economics, Department of Applied Economics
5
Springer eBook Collection
5
TCW Wissenschaft und Praxis
5
Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT
5
Beiträge der Hochschule Pforzheim
4
Diskussionsarbeit
4
Diskussionsbeiträge / Fachbereich Wirtschaftswissenschaft, FernUniversität in Hagen : Diskussionspapier
4
Dissertation Series CentER
4
Dresdner Beiträge zur Betriebswirtschaftslehre
4
Gabler Edition Wissenschaft
4
IFM-Materialien
4
IWI-Diskussionsbeiträge
4
Leistung und Lohn : Zeitschrift für Arbeitswirtschaft
4
Ross School of Business working paper series
4
Sloan working papers
4
Springer texts in business and economics
4
Springer-Lehrbuch
4
The McGraw-Hill/Irwin series operations and decision sciences
4
Working paper series / Frankfurt School of Finance & Management
4
Arbeitsbericht des Instituts für Wirtschaftsinformatik und Neue Medien
3
Arbeitspapiere des Instituts für Genossenschaftswesen der Westfälischen Wilhelms-Universität Münster
3
Aus dem Bereich IT erfolgreich lernen
3
Berichte aus dem Produktionstechnischen Zentrum Berlin
3
Diskussionsbeiträge der Mercator School of Management der Universität Duisburg-Essen, Campus Duisburg
3
Diskussionspapier / Wirtschaftswissenschaftliche Dokumentation, Technische Universität Berlin
3
ERIM Ph. D. series research in management / Erasmus Institute of Management
3
Gabler-Lehrbuch
3
Ibo-Schriftenreihe
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ECONIS (ZBW)
9
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1
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9
of
9
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articles prioritized
date (newest first)
date (oldest first)
1
The development and validation of an instrument to measure the capabilities for managing business processes
Looy, Amy van
-
2017
Persistent link: https://www.econbiz.de/10012121179
Saved in:
2
Choosing the right business process maturity model
Looy, Amy van
;
De Backer, Manu
;
Poels, Geert
;
Snoeck, …
-
2012
Persistent link: https://www.econbiz.de/10009665040
Saved in:
3
A theoretical framework and classification of capability areas for business process maturity
Looy, Amy van
;
De Backer, Manu
;
Poels, Geert
-
2011
Persistent link: https://www.econbiz.de/10009354985
Saved in:
4
Defining business process maturity : a journey towards excellence
Looy, Amy van
;
De Backer, Manu
;
Poels, Geert
-
2011
Persistent link: https://www.econbiz.de/10009239358
Saved in:
5
Assessing the additional impact of process recovery communications on customer outcomes: a comprehensive service recovery approach
Van Vaerenbergh, Yves
;
Larivière, Bart
;
Vermeir, Iris
-
2009
Persistent link: https://www.econbiz.de/10003854104
Saved in:
6
Hospital Process Orientation (HPO) : the development of a measurement tool
Gemmel, Paul
(
contributor
);
Vandaele, Darline
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003581303
Saved in:
7
A comparison of different project duration forecasting methods using earned value metrics
Vandevoorde, Stephan
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10003089501
Saved in:
8
An electromagnetic meta-heuristic for the nurse scheduling problem
Maenhout, Broos
(
contributor
);
Vanhoucke, Mario
(
contributor
)
-
2005
Persistent link: https://www.econbiz.de/10003089811
Saved in:
9
A simulation and evaluation of earned value metrics to forecast the project duration
Vanhoucke, Mario
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10003089863
Saved in:
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