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~isPartOf:"Working papers / Institut für Wirtschaftsinformatik der Universität Bern"
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E-commerce
11
Electronic Commerce
11
Schweiz
6
Switzerland
6
Internet
5
Beziehungsmarketing
3
Consumer behaviour
3
Hotel industry
3
Hotellerie
3
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3
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2
Complaint management
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German
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Zaugg, Alexandra Daniela
4
Blattmann, Olivier
2
Burg, Simone von
2
Fux, Michael
2
Grüter, Marcel
2
Bach, Jonas
1
Eggel, Stefan
1
Geiger, Christian
1
Gubelmann, Patrick
1
Hunziker, Daniel
1
Iseli, Patrick
1
Klaus, Oliver
1
Knolmayer, Gerhard
1
Ruoss, Simon
1
Rätz, Diana
1
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Zahner, Matthias
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Universität Bern / Institut für Wirtschaftsinformatik
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Working papers / Institut für Wirtschaftsinformatik der Universität Bern
Policy Research Working Paper Series
289
SpringerLink / Bücher
235
Journal of retailing and consumer services
202
Electronic commerce research
177
Journal of business research : JBR
146
World Bank Other Operational Studies
144
Information systems and e-business management : ISeB
119
Journal of internet commerce
102
International journal of business information systems : IJBIS
100
European journal of operational research : EJOR
99
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
99
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
98
Industrial marketing management : the international journal for industrial and high-tech firms
96
International journal of production economics
96
Information systems research : ISR
92
International journal of electronic business
91
International journal of e-business research : an official publication of the Information Resources Management Association
89
Management science : journal of the Institute for Operations Research and the Management Sciences
88
Springer eBook Collection
88
Electronic commerce research and applications
75
Electronic markets : the international journal on networked business
75
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
74
International journal of electronic marketing and retailing : IJEMR
74
Premier reference source
74
Technological forecasting & social change : an international journal
74
Journal of electronic commerce research : JECR
68
International journal of electronic commerce : IJEC
66
Transportation research / E : an international journal
63
Electronic markets : EM ; the international journal of electronic commerce and business media
62
Journal of management information systems : JMIS
62
NBER working paper series
62
International journal of production research
59
Springer eBook Collection / Business and Economics
53
International journal of electronic customer relationship management : IJECRM
52
Telecommunications policy : the international journal of digital economy, data sciences and new media
51
Gabler Edition Wissenschaft
50
International journal of internet marketing and advertising : IJIMA
48
International journal of networking and virtual organisations : IJNVO
46
Journal of retailing
46
CESifo working papers
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ECONIS (ZBW)
11
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Erfolgreicher Interneteinsatz : e-Success: ein Instrument zur Bestimmung des Erfolgs von Internetauftritten - getestet bei Schweizer Hotelleriebetrieben
Blattmann, Olivier
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10003791534
Saved in:
2
A conceptual analysis of the e-channel's multifaceted nature in the 21st century
Zaugg, Alexandra Daniela
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003791537
Saved in:
3
Entscheiden sich Beschwerdeführer auf Grund von Kosten-Nutzen-Überlegungen für den Online-Beschwerdekanal? : Beschwerdekanalwahl als rationale Entscheidung
Gubelmann, Patrick
;
Zaugg, Alexandra Daniela
;
Bach, Jonas
; …
-
2007
Persistent link: https://www.econbiz.de/10003791791
Saved in:
4
Online complaint management @Swisscom : a case study
Zaugg, Alexandra Daniela
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003791818
Saved in:
5
Nutzung von Suchmaschinen-Marketing als Teil des Internet-Marketings in Schweizer Hotels
Geiger, Christian
(
contributor
);
Fux, Michael
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003791832
Saved in:
6
Channelspecific complaint behaviour : the case of online complaining
Zaugg, Alexandra Daniela
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003468452
Saved in:
7
Weiterentwicklung von e-Success : ein Instrument zur Bestimmung des Erfolgs von Internetauftritten
Burg, Simone von
;
Blattmann, Olivier
;
Grüter, Marcel
-
2009
Persistent link: https://www.econbiz.de/10008771918
Saved in:
8
Elektronischer Kundenservice bei touristischen Destinationen : eine Analyse der Effekte von Angebotsanfragesystemen
Fux, Michael
(
contributor
);
Eggel, Stefan
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003796563
Saved in:
9
Elektronische Marktplätze und Supply Chain Management : antagonistische oder synergetische Konzepte?
Knolmayer, Gerhard
(
contributor
);
Klaus, Oliver
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10003468461
Saved in:
10
Elektronische B2B-Marktplätze: Stand und Entwicklung in Europa
Rätz, Diana
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001708279
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