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~language:"deu"
~language:"heb"
~subject:"Beziehungsmarketing"
~subject:"Deutsche Lufthansa <Köln>"
~subject:"Fluggesellschaft"
~type_genre:"Erlebnisbericht"
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Alles für den Kunden : Jan Carlzon revolutioniert ein Unternehmen
Carlzon, Jan
-
1990
-
4., überarb. Aufl.
Persistent link: https://www.econbiz.de/10000088968
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