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Kurswechsel Richtung Kunde : die Praxis der Kundenorientierung
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Qualitätshandeln in der Produktentwicklung : theoretisches Modell, Analyseverfahren und Ergebnisse zu Förderungsmöglichkeiten
Lauche, Kristina
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2001
Persistent link: https://www.econbiz.de/10001582132
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Jenseits des organisationalen Narzißmus : die kundenorientierte Organisation
Battmann, Wolfgang
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Kurswechsel Richtung Kunde : die Praxis der …
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(pp. 145-158)
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1996
Persistent link: https://www.econbiz.de/10001293034
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