Leväsluoto, Johanna; Heikkilä, Jouko; Tuovinen, Joona; … - In: International Journal of E-Services and Mobile … 8 (2016) 4, pp. 35-47
In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders...