De Weerdt, Jochen; Vanden Broucke, Seppe; Vanthienen, Jan; … - 2012
field of business process management, there exists an urgent need to beneficially use these data to retrieve actionable … knowledge about the actual way of working in the context of a certain business process. The research field concerned is process … mining, which can be defined as a whole family of analysis techniques for extracting knowledge from information system event …