Marsden, David; Moriconi, Simone - 2008
and its Parcelforce Worldwide business unit to make significant cost savings (CHAPTER TWO): LSE estimates of the annual … capture additional business and improve net income (roughly equivalent to profitability) (CHAPTER FIVE): Reducing absence by … the aggregate movement in QoS across all depots Improvements in QoS enable depots to bring in more business through …