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~language:"eng"
~person:"Baloglu, Seyhmus"
~person:"Kwan, Ho Kwong"
~person:"Park, Jungkun"
~source:"econis"
~subject:"Arbeitszufriedenheit"
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Search: subject_exact:"Stimmung"
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Arbeitszufriedenheit
Emotion
18
Job satisfaction
9
Dienstleistungsqualität
6
Service quality
6
Stress
6
Work stress
6
Emotional exhaustion
5
Customer satisfaction
4
Kundenzufriedenheit
4
Arbeitsverhalten
3
Beziehungsmarketing
3
Familie
3
Familie-Beruf
3
Family
3
Relationship marketing
3
Salespeople
3
Satisfaction
3
Verkaufspersonal
3
Work behaviour
3
Work-life balance
3
Beschwerdemanagement
2
Brand management
2
China
2
Complaint management
2
Consumer behaviour
2
Customer service
2
Einzelhandel
2
Employee retention
2
Experiment
2
Familienunternehmen
2
Family business
2
Gossip
2
Internal communication
2
Interne Kommunikation
2
Konsumentenverhalten
2
Kundenservice
2
Markenführung
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English
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Baloglu, Seyhmus
Kwan, Ho Kwong
Park, Jungkun
Vandenberghe, Christian
7
Hur, Won-Moo
6
Siddiqui, Danish Ahmed
6
Karatepe, Osman M.
5
Moon, Tae Won
5
Alfes, Kerstin
4
Bailey, Catherine
4
Guy, Mary E.
4
Hur, Won-moo
4
Kim, Peter Beomcheol
4
Singh, Prakash
4
Xu, Shi
4
Alrawadieh, Zaid
3
Altinay, Levent
3
Cain, Lisa
3
Diefendorff, James M.
3
Fu, Na
3
Hu, Xiaoxiao
3
Jung, Hyo Sun
3
Knabe, Andreas
3
Kundi, Yasir Mansoor
3
López-Cabarcos, M. Ángeles
3
Park, In-Jo
3
Qu, Hailin
3
Rutherford, Brian N.
3
Schaufeli, Wilmar B.
3
Tulucu, Fadime
3
Yoon, Hye Hyun
3
Abdalla, Moh'd Juma
2
Ahmad-ur-Rehman, Muhammad
2
Allameh, Sayyed Mohsen
2
Alola, Uju Violet
2
Arici, Hasan Evrim
2
Arnold, Todd J.
2
Ashkanasy, Neal M.
2
Azeem, Muhammad Umer
2
Baker, Melissa A.
2
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Journal of business ethics : JOBE
2
Journal of business research : JBR
2
Journal of financial services marketing : JFSM
1
Journal of hospitality marketing & management
1
Journal of marketing theory and practice
1
The international journal of human resource management
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
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1
Impact of experience on emotional well-being and loyalty
Baloglu, Seyhmus
;
Busser, James
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 427-445
Persistent link: https://www.econbiz.de/10012176670
Saved in:
2
The effect of workplace negative gossip on employee proactive behavior in China : the moderating role of traditionality
Wu, Xiangfan
;
Kwan, Ho Kwong
;
Wu, Long-Zeng
;
Ma, Jie
- In:
Journal of business ethics : JOBE
148
(
2018
)
4
,
pp. 801-815
Persistent link: https://www.econbiz.de/10011844324
Saved in:
3
Emotional labor and family quality : the role of work-family positive spillover
Liu, Xiao-Yu
;
Kwan, Ho Kwong
;
Wu, Long-Zeng
;
Zheng, …
- In:
The international journal of human resource management
29
(
2018
)
6
,
pp. 1113-1138
Persistent link: https://www.econbiz.de/10011899746
Saved in:
4
A model of memorable tourism experience : the effects on satisfaction, affective commitment, and storytelling
Zhong, Yun Ying
;
Busser, James
;
Baloglu, Seyhmus
- In:
Tourism analysis : an interdisciplinary tourism & …
22
(
2017
)
2
,
pp. 201-217
Persistent link: https://www.econbiz.de/10011717959
Saved in:
5
The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
Saved in:
6
Work-family effects of servant leadership : the roles of emotional exhaustion and personal learning
Tang, Guiyao
;
Kwan, Ho Kwong
;
Zhang, Deyuan
;
Zhu, Zhou
- In:
Journal of business ethics : JOBE
137
(
2016
)
2
,
pp. 285-297
Persistent link: https://www.econbiz.de/10011543582
Saved in:
7
Management of frontline finanical sales personnel
Oh, Joon-Hee
;
Park, Jungkun
;
Rutherford, Brain N.
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 208-220
Persistent link: https://www.econbiz.de/10010497757
Saved in:
8
Emotional labor's impact in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
11
,
pp. 2338-2345
Persistent link: https://www.econbiz.de/10009788988
Saved in:
9
The impact of emotional labor in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
5
,
pp. 670-677
Persistent link: https://www.econbiz.de/10009734832
Saved in:
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