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~language:"eng"
~person:"Dash, Manoj Kumar"
~subject:"Performance measurement"
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Performance measurement
Dienstleistungsqualität
1
EFA India
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Factor analysis
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Faktorenanalyse
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Higher education institution
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INSTAQUAL
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India
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Dash, Manoj Kumar
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International journal of services, economics and management
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ECONIS (ZBW)
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The INSTAQUAL scale : an instrument for measuring service quality of management institutions
Kumar, Sanjeev
;
Dash, Manoj Kumar
- In:
International journal of services, economics and management
6
(
2014
)
4
,
pp. 377-394
Persistent link: https://www.econbiz.de/10011471749
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