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~language:"eng"
~person:"Dasu, Sriram"
~subject:"Brand management"
~subject:"Dienstleistungssektor"
~type_genre:"Ratgeber"
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The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram
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Chase, Richard B.
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2013
Persistent link: https://www.econbiz.de/10013469204
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