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~language:"eng"
~person:"Fernandes, Daniel V. H. D."
~subject:"EU-Staaten"
~subject:"Forecast"
~subject:"Kundenzufriedenheit"
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Fernandes, Daniel V. H. D.
Freyssenet, Michel
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Latin American business review : journal of the Business Association of Latin American Studies (BALAS)
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The impact of service recovery processes on consumer trust and loyalty in car repair services
Santos, Cristiane Pizzutti dos
;
Fernandes, Daniel V. H. D.
- In:
Latin American business review : journal of the …
8
(
2007
)
2
,
pp. 89-113
Persistent link: https://www.econbiz.de/10003730766
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