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~language:"eng"
~person:"Hancer, Murat"
~person:"Kim, Seongseop"
~person:"Slevitch, Lisa"
~subject:"Customer satisfaction"
~subject:"Labour"
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Customer satisfaction
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Hancer, Murat
Kim, Seongseop
Slevitch, Lisa
Karatepe, Osman M.
3
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2
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International journal of hospitality management
4
International journal of hospitality & tourism administration
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
2
Reducing hotel employee turnover intention by promoting pride in job and meaning of work : A cross-cultural perspective
Le, Linh Ha
;
Hancer, Murat
;
Chaulagain, Suja
;
Pham Phuong
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014282501
Saved in:
3
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
4
Effects of spatial colors on guests' perceptions of a hotel room
Siamionava, Katsiaryna
;
Slevitch, Lisa
;
Tomas, Stacy R.
- In:
International journal of hospitality management
70
(
2018
),
pp. 84-94
Persistent link: https://www.econbiz.de/10011825971
Saved in:
5
An exploratory examination of supervisor undermining, employee involvement climate, and the effects on customer perceptions of service quality in quick-service restaurants
Mathe, Kimberly
;
Slevitch, Lisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 29-50
Persistent link: https://www.econbiz.de/10009772556
Saved in:
6
Employee empowerment and customer orientation : effects on workers' attitudes in restaurant organizations
Gazzoli, Gabriel
;
Hancer, Murat
;
Park, Yumi
- In:
International journal of hospitality & tourism …
13
(
2012
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10009512705
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