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~language:"eng"
~person:"Hancer, Murat"
~person:"Kim, Seongseop"
~subject:"Customer satisfaction"
~subject:"Labour"
~subject:"Mitarbeiterbindung"
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Customer satisfaction
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Hancer, Murat
Kim, Seongseop
Karatepe, Osman M.
22
Jung, Hyo Sun
7
Yoon, Hye Hyun
7
Lee, JungHoon
4
Bufquin, Diego
3
Chen, Han
3
Dedeoğlu, Bekir Bora
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Grobelna, Aleksandra
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El-Bayoumi Salem, Islam
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International journal of hospitality management
4
International journal of hospitality & tourism administration
1
Journal of hospitality marketing & management
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ECONIS (ZBW)
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1
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
2
Reducing hotel employee turnover intention by promoting pride in job and meaning of work : A cross-cultural perspective
Le, Linh Ha
;
Hancer, Murat
;
Chaulagain, Suja
;
Pham Phuong
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014282501
Saved in:
3
How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences
Wong, Antony King Fung
;
Kim, Seongseop
;
Kim, Jungkeun
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012435962
Saved in:
4
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
5
Job characteristics, job satisfaction, and organizational commitment for hotel workers in Turkey
Ozturk, Ahmet Bulent
;
Hancer, Murat
;
Im, Jin Young
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 294-313
Persistent link: https://www.econbiz.de/10010396185
Saved in:
6
Employee empowerment and customer orientation : effects on workers' attitudes in restaurant organizations
Gazzoli, Gabriel
;
Hancer, Murat
;
Park, Yumi
- In:
International journal of hospitality & tourism …
13
(
2012
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10009512705
Saved in:
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