Kwon, He-Boong; Roh, James Jungbae; Miceli, Nicholas - In: Benchmarking: An International Journal 23 (2016) 3, pp. 519-539
Purpose – The purpose of this paper is to develop an artificial neural network (ANN) based prediction model via integration with data envelopment analysis (DEA) to provide the means of predicting incremental performance goals. The findings confirm the usefulness of the herein developed...