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~language:"eng"
~person:"Wangenheim, Florian von"
~type_genre:"Graue Literatur"
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Beziehungsmarketing
4
Consumer behaviour
4
Konsumentenverhalten
4
Relationship marketing
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Deutschland
3
Germany
3
Estimation
2
Schätzung
2
Theorie
2
Theory
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Air transport
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Bewertung
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Comparison
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Customer value
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Energieversorgung
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Energiewirtschaft
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Energy sector
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Energy supply
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Evaluation
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Information behaviour
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Informationsverhalten
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Kundenbindung
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Kundenempfehlung
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Kundenwert
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Lieferantenmanagement
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Luftverkehr
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Mund-zu-Mund-Werbung
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Supplier relationship management
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Graue Literatur
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10
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Working Paper
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Wangenheim, Florian von
Van den Poel, Dirk
25
Homburg, Christian
10
Weerth, Carsten
9
Murphy, Brian B.
7
Levy, Daniel C.
6
Young, Andrew T.
6
Bayón, Tomás
5
Elhauge, Einer
5
Maguiness, Paul
5
Netzer, Oded
5
Odekerken-Schröder, Gaby
5
Pescott, Chris
5
Sudhir, K.
5
Aflaki, Sam
4
Ascarza, Eva
4
Baecke, Philippe
4
Ormrod, Robert P.
4
Paulssen, Marcel
4
Popescu, Ioana
4
Reinartz, Werner J.
4
Rudanko, Leena
4
Singh, Ramendra
4
Strandvik, Tore
4
Turner, Lindsay W.
4
Wickelgren, Abraham L.
4
Baesens, Bart
3
Bassi, Vittorio
3
Behrens, Christiaan
3
Benoit, Dries F.
3
Bieberstein, Frauke von
3
Bloemer, Johanna M.
3
Breitner, Michael H.
3
Calmon, Andre P.
3
Caminal, Ramón
3
Ciocan, Florin D.
3
Coussement, Kristof
3
De Meyer, Bernard
3
Dellaert, Benedict G. C.
3
Dubey, Pradeep
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Working paper / International University in Germany, School of Business Administration
4
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ECONIS (ZBW)
4
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A panel analytic view on core service buying in customer relationships : an example from the airline industry
Bayón, Tomás
-
2003
Persistent link: https://www.econbiz.de/10013441074
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2
Valuation of customers' word of mouth referrals : approach and first result
Bayón, Tomás
-
2002
Persistent link: https://www.econbiz.de/10013441072
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3
Direct and moderated effects of customer satisfaction on two dimensions of loyalty in a business-to-business context
Wangenheim, Florian von
-
2001
Persistent link: https://www.econbiz.de/10013441018
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4
Satisfaction, loyalty and word-of-mouth within a firm's customer base : differences between stayers, switchers and referral switchers
Wangenheim, Florian von
-
2001
Persistent link: https://www.econbiz.de/10013441020
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