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~language:"eng"
~subject:"Benchmarking"
~type_genre:"Accompanied by computer file"
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Service productivity management : improving service performance using Data Envelopment Analysis (DEA) ; includes DEAFrontier software
Sherman, H. David
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Zhu, Joe
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2006
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1. ed.
Persistent link: https://www.econbiz.de/10003326375
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