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~language:"eng"
~subject:"Business process management"
~subject:"Theory"
~type_genre:"Working Paper"
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Business process management
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Dienstleistungsmanagement
25
Service management
25
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7
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7
Beziehungsmarketing
6
Relationship marketing
6
USA
5
United States
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4
Warteschlangentheorie
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3
1986-2006
2
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Bielowski, Alexander
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Karaesmen, Zeynep Aksin
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Roels, Guillaume
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Ruys, Pieter H. M.
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Center for Economic Research <Tilburg>
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Maastricht Research School of Economics of Technology and Organizations
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ECONIS (ZBW)
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1
Optimal structure of experiential services : review and extensions
Roels, Guillaume
-
2019
Persistent link: https://www.econbiz.de/10012063126
Saved in:
2
Value of priority : is prioritization worth it when you pay for it?
Sainathan, Arvind
;
Dobson, Gregory
-
2008
-
Rev.
Persistent link: https://www.econbiz.de/10003842658
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3
A managed service economy with an equilibrium for marketable services
Ruys, Pieter H. M.
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001639089
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4
Value creation in service delivery : relating market segmentation, incentive and operational performance
Karaesmen, Zeynep Aksin
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002098507
Saved in:
5
From measurement to management : the influence of it on service operations
Bielowski, Alexander
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001781960
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