Balco, Peter; Drahošová, Martina; Greguš, Michal - In: Proceedings of the ENTRENOVA - ENTerprise REsearch … 5 (2019) 1, pp. 459-466
based on the agile event management. The agile environment enforces to use the intelligent tools through providers, third … parties, allowing automation of service management and replacing many manual activities. Automation provides two-way real …