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~type_genre:"Graue Literatur"
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Search: subject:"Customer relationship management"
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Beziehungsmarketing
558
Relationship marketing
558
Consumer behaviour
124
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Theorie
113
Theory
113
Customer satisfaction
54
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51
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31
Customer value
30
Einzelhandel
25
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25
Estimation
24
Schätzung
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Marketing
22
Salespeople
20
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20
Confidence
17
Experiment
17
Vertrauen
17
Switching behaviour
16
Wechselverhalten
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Customer integration
15
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15
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Van den Poel, Dirk
25
Homburg, Christian
10
Weerth, Carsten
9
Murphy, Brian B.
7
Levy, Daniel C.
6
Young, Andrew T.
6
Bayón, Tomás
5
Elhauge, Einer
5
Maguiness, Paul
5
Netzer, Oded
5
Odekerken-Schröder, Gaby
5
Pescott, Chris
5
Sudhir, K.
5
Aflaki, Sam
4
Ascarza, Eva
4
Baecke, Philippe
4
Ormrod, Robert P.
4
Paulssen, Marcel
4
Popescu, Ioana
4
Reinartz, Werner J.
4
Rudanko, Leena
4
Singh, Ramendra
4
Strandvik, Tore
4
Turner, Lindsay W.
4
Wangenheim, Florian von
4
Wickelgren, Abraham L.
4
Baesens, Bart
3
Bassi, Vittorio
3
Behrens, Christiaan
3
Benoit, Dries F.
3
Bieberstein, Frauke von
3
Bloemer, Johanna M.
3
Breitner, Michael H.
3
Calmon, Andre P.
3
Caminal, Ramón
3
Ciocan, Florin D.
3
Coussement, Kristof
3
De Meyer, Bernard
3
Dellaert, Benedict G. C.
3
Dubey, Pradeep
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2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Svenska Handelshögskolan <Helsinki>
2
The Wharton Financial Institutions Center
2
Universität Duisburg-Essen / Institut für Informatik und Wirtschaftsinformatik
2
Business Information Centre <Toronto>
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Deutsche Gesellschaft für Internationale Zusammenarbeit
1
ESCP-EAP European School of Management
1
European Foundation for the Improvement of Living and Working Conditions
1
European Marketing Academy
1
Fachhochschule Reutlingen / European School of Business
1
Friedrich-Schiller-Universität Jena
1
Fundacja Uniwersytetu Ekonomicznego w Krakowie
1
INSEAD
1
Institut für Angewandte Innovationsforschung e.V. an der Ruhr-Universität Bochum
1
International Growth Centre <London>
1
Internationaler Währungsfonds
1
Maastricht Research School of Economics of Technology and Organizations
1
Melbourne Business School
1
Otto-Friedrich-Universität Bamberg
1
Oxford Institute of Retail Management
1
Panepistēmio Kypru / Department of Economics
1
RWTH Aachen
1
Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
1
Tartu Ãœlikool
1
Technische Universität Dresden
1
United States / Congress / House / Committee on Ways and Means / Subcommittee on Oversight
1
Università degli Studi di Milano / Dipartimento di Economia Politica e Aziendale
1
Universität Bamberg <1979-1988>
1
Universität Mannheim
1
Universität St. Gallen
1
Universität Ulm
1
Uniwersytet Ekonomiczny w Krakowie / Faculty of Management
1
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1
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Faculty & research / Insead : working paper series
29
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
29
Meddelanden från Svenska Handelshögskolan
12
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
12
Working paper / Department of Commerce, College of Business, Massey University
12
Working paper / National Bureau of Economic Research, Inc.
12
ERIM report series research in management
9
Working papers / Harvard Business School, Division of Research
9
Working paper
8
CESifo working papers
7
Discussion paper / Tinbergen Institute
7
Working paper series : WPS
7
Cowles Foundation discussion paper
6
Dissertation Series CentER
6
Research memorandum / METEOR
6
Discussion paper / Centre for Economic Policy Research
5
ERIM Ph. D. series research in management / Erasmus Institute of Management
5
Tuck School of Business working paper / Tuck School of Business at Dartmouth
5
Working paper / International University in Germany, School of Business Administration
5
Working paper series
5
Betriebswirtschaftliche Diskussionsbeiträge
4
Department working papers / Bar-Ilan University, Department of Economics
4
Management working paper
4
PhD series / Copenhagen Business School
4
Stanford University Graduate School of Business research paper
4
The Harvard John M. Olin discussion paper series
4
Bank of Finland research discussion papers
3
Birkbeck working papers in economics and finance : BWPEF
3
DICE discussion paper
3
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3
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3
KBI
3
Les cahiers du GERAD
3
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3
Report / Marketing Science Institute
3
Research paper series / Stanford Graduate School of Business
3
Sloan working papers
3
Working paper / The Food Industry Center, University of Minnesota
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3
Working papers / Helsinki School of Economics
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ECONIS (ZBW)
559
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551
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559
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559
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551
Store loyalty, frequency of shopping and their determinants
Hansen, Flemming
;
Faarup, Poul K.
;
Christensen, Antje
-
1997
Persistent link: https://www.econbiz.de/10000974859
Saved in:
552
User information satisfaction : a comparison of employees from three countries
Gattiker, Urs E.
;
Kelley, Helen
;
Bhatnagar, Deepti
-
1997
Persistent link: https://www.econbiz.de/10000976621
Saved in:
553
Ein Prototypingmodell zur partizipativen Entwicklung von Informationssystemen
Velder, Barbara
-
1997
Persistent link: https://www.econbiz.de/10000976853
Saved in:
554
Improving the economic competitveness of agricultural and agribusiness firms in a changing economic environment : quality, process management and information technology
Ortmann, Gerald F.
-
1997
Persistent link: https://www.econbiz.de/10000977600
Saved in:
555
Latvian customer satisfaction barometer
Cassel, Claes-M.
(
contributor
)
-
1997
Persistent link: https://www.econbiz.de/10001400736
Saved in:
556
Customer loyalty schemes in retailing across Europe
Sopanen, Sari
-
1996
Persistent link: https://www.econbiz.de/10002430364
Saved in:
557
Social security: telephone access enhanced at field offices under demonstration project : report to congressional committees
1996
Persistent link: https://www.econbiz.de/10000979671
Saved in:
558
Communication and information technologies : the user's perspective
Singh, Supriya
-
1995
Persistent link: https://www.econbiz.de/10000994972
Saved in:
559
A consumer-brand relationship framework for strategic brand management
Fournier, Susan
-
1994
Persistent link: https://www.econbiz.de/10003463944
Saved in:
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