Taborga, Valdivieso; Eduardo, Carlos - In: Revista de Métodos Cuantitativos para la Economía y … 16 (2013), pp. 95-120
A comparative analysis between three measurement models (with formative, reflective, and antecedents approach) has been conducted to measure the dimensions of the teaching service quality. Previously valid and reliable instruments have been designed to measure the service quality and related...