IGNATIUS, JOSHUA; MUSTAFA, ADLI; JANTAN, MUHAMAD; LIM, … - In: International Journal of Information Technology & … 10 (2011) 01, pp. 147-174
The practice of solely relying on the human resources department in the selection process of external training providers has cast doubts and mistrust across other departments as to how trainers are sourced. There are no measurable criteria used by human resource personnel, since most decisions...