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Baker, Richard
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Cheater, Francine
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Hearnshaw, Hilary
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Preston, Carolyn
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Colman, Andrew M.
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Morrison, Lisa J.
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Preston, Carolyn C.
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Quality in health care
2
Journal of the Market Research Society : JMRS
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Papers - Measuring patients' attitudes to care across the primary-secondary interface: The development of the patient career diary
Baker, Richard
;
Preston, Carolyn
;
Cheater, Francine
; …
- In:
Quality in health care
8
(
1999
)
3
,
pp. 154-160
Persistent link: https://www.econbiz.de/10007244887
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2
Left in limbo: patients' view on care across the primary-secondary interface
Preston, Carolyn
;
Cheater, Francine
;
Baker, Richard
; …
- In:
Quality in health care
8
(
1999
)
1
,
pp. 16-21
Persistent link: https://www.econbiz.de/10007245866
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3
Mystery customer research: Cognitive processes affecting accuracy
Morrison, Lisa J.
;
Colman, Andrew M.
;
Preston, Carolyn C.
- In:
Journal of the Market Research Society : JMRS
39
(
1997
)
2
,
pp. 349-362
Persistent link: https://www.econbiz.de/10006703340
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