Li, Ling; Markowski, Carol; Xu, Li; Markowski, Edward - In: International Journal of Production Economics 115 (2008) 2, pp. 569-580
Is total quality management (TQM) a predecessor of enterprise resource planning systems (ERP) implementation? This question draws a lot of interest from business managers. Many firms intend to implement both TQM and ERP systems to match the market competition. The question is: Which system...