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~person:"Ažman, Slavko"
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Ažman, Slavko
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АЛЕКСАНДРОВНА, ФИЛАТОВА ТАТЬЯНА
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ИВАНОВНА, ПОДАЧИНА ЛЮБОВЬ
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Functional form of connections between perceived service quality, customer satisfaction and customer loyalty in the automotive servicing industry
Ažman, Slavko
;
Gomišček, Boštjan
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 888-904
Persistent link: https://www.econbiz.de/10011388434
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