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~person:"Abdelkafi, Nizar"
~person:"Bailly, Franck"
~source:"econis"
~subject:"Arbeitsverhalten"
~subject:"Kundenservice"
~subject:"Qualifikation"
~subject:"Working conditions"
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The personification of the service labour process and the rise of soft skills : a French case study
Bailly, Franck
;
Léné, Alexandre
- In:
Employee relations
35
(
2013
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10009750065
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2
Exzellente Dienstleistungsarbeit : Wege der Professionalisierung
Abdelkafi, Nizar
-
Center for Leading Innovation & Cooperation
-
2013
Persistent link: https://www.econbiz.de/10013444790
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