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~person:"Abouee-Mehrizi, Hossein"
~person:"Mariani, Marcello M."
~person:"Stettler, Jürg"
~subject:"Service quality"
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Service quality
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Abouee-Mehrizi, Hossein
Mariani, Marcello M.
Stettler, Jürg
Pizam, Abraham
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Miao, Li
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Sparks, Beverley
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International journal of hospitality management
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Health care management science
1
Tourism and hospitality research : THR
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1
Commercial hospitality in tourism : a global comparison of what culturally matters
Walters, Gabby
;
Huck, Lukas
;
Robinson, Richard N. S.
; …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547919
Saved in:
2
Feeling (un)welcome in Switzerland : the perception of commercial hospitality by domestic and international tourists
Steffen, Angela
;
Stettler, Jürg
;
Huck, Lukas
- In:
Tourism and hospitality research : THR
21
(
2021
)
1
,
pp. 44-60
Persistent link: https://www.econbiz.de/10012426199
Saved in:
3
The role of language in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.
;
Borghi, Matteo
;
Kazakov, Sergey
- In:
International journal of hospitality management
78
(
2019
),
pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
Saved in:
4
Can hospitals compete on quality?
Sadat, Somayeh
;
Abouee-Mehrizi, Hossein
;
Carter, Michael W.
- In:
Health care management science
18
(
2015
)
3
,
pp. 376-388
Persistent link: https://www.econbiz.de/10011341693
Saved in:
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