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~person:"Abouee-Mehrizi, Hossein"
~person:"Palmquist, Brian"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Product differentiation"
~type_genre:"Conference paper"
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Customer satisfaction
Dienstleistungsqualität
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Abouee-Mehrizi, Hossein
Palmquist, Brian
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Field quality metrics - findings and recommendations
Palmquist, Brian
- In:
Business process management journal
23
(
2017
)
4
,
pp. 811-821
Persistent link: https://www.econbiz.de/10011723276
Saved in:
2
Can hospitals compete on quality?
Sadat, Somayeh
;
Abouee-Mehrizi, Hossein
;
Carter, Michael W.
- In:
Health care management science
18
(
2015
)
3
,
pp. 376-388
Persistent link: https://www.econbiz.de/10011341693
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