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Abrao, Ana Gloria
Siciliani, Luigi
73
Propper, Carol
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Bruhn, Manfred
49
Straume, Odd Rune
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Hanushek, Eric Alan
45
Rivkin, Steven G.
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Han, Heesup
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Prybutok, Victor R.
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Mattila, Anna S.
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Brekke, Kurt R.
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Prentice, Catherine
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Pathak, Parag A.
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Staiger, Douglas
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Shahin, Arash
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Usman, Osly
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Gaynor, Martin
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Gruber, Jonathan
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Li, Chan
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Sharma, Piyush
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Sparks, Beverley
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Das, Jishnu
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Kain, John F.
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Balaji, M. S.
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Michas, Paul N.
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Zhang, Min
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Benkenstein, Martin
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Chi, Wuchun
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Lisic, Ling Lei
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Total quality management & business excellence
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A conceptual model to measure customer's satisfaction in electric power distribution services
Souza, Maria Eduarda Letti
;
Lima, Edson Pinheiro de
; …
- In:
Total quality management & business excellence
32
(
2021
)
2
,
pp. 199-219
Persistent link: https://www.econbiz.de/10012423581
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