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~person:"Aflaki, Sam"
~person:"Chen, Zhan"
~person:"Geruso, Michael"
~person:"Huber, Frank"
~source:"econis"
~subject:"Anreiz"
~subject:"Consumer behaviour"
~subject:"Flexibilität"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
~subject:"Service quality"
~type_genre:"Graue Literatur"
~type_genre:"Non-commercial literature"
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Anreiz
Consumer behaviour
Flexibilität
Konsumentenverhalten
Kundenzufriedenheit
Service quality
Customer value
7
Kundenwert
7
Beziehungsmarketing
5
Relationship marketing
5
Dienstleistungsqualität
4
Theorie
3
Theory
3
Deutschland
2
Dienstleistungsmanagement
2
Estimation
2
Flexibility
2
Germany
2
Schätzung
2
Service management
2
Brand image
1
Cross Selling
1
Cross-Selling
1
Customer satisfaction
1
Dienstleistung
1
E-commerce
1
Electronic Commerce
1
Gesetzliche Krankenversicherung
1
Holiday behaviour
1
Incentives
1
Kundenmanagement
1
Markenimage
1
Market segmentation
1
Marktsegmentierung
1
Private Krankenversicherung
1
Private health insurance
1
Product differentiation
1
Produktdifferenzierung
1
Profitability
1
Public health insurance
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Graue Literatur
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Aflaki, Sam
Chen, Zhan
Geruso, Michael
Huber, Frank
Kressmann, Frank
2
Popescu, Ioana
2
Baecke, Philippe
1
Bauer, Hans H.
1
Bayón, Tomás
1
Beck, Chris
1
Bühler, Pascal
1
Eiff, Wilfried von
1
Falk, Tomas
1
Fischer, Lukas
1
Gecer, Gökhan
1
Grützner, Thore
1
Hammerschmidt, Maik
1
Hartmann, Kaspar
1
Haupt, Martin
1
Homburg, Christian
1
Jain, Dipak
1
Jansen, Daniel
1
Jiang, Xin
1
Karrer, Benjamin
1
Keppler, Thomas
1
Kraus, Florian
1
Lammert, Florenz
1
Layton, Timothy J.
1
Mattmüller, Roland
1
Omigie, N. O.
1
Peche, Severine
1
Prinz, Daniel
1
Rehm, Sven-Volker
1
Rudolph, Angela
1
Schleuter, Dominik
1
Schmitz, Gertrud
1
Schnurr, Phoebe
1
Schwipper, Stephanie
1
Singh, Siddarth S.
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Van den Poel, Dirk
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Faculty & research / Insead : working paper series
2
Wissenschaftliche Arbeitspapiere / F / Center of Market-Oriented Product and Production Management
2
Working paper / National Bureau of Economic Research, Inc.
1
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ECONIS (ZBW)
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Screening in contract design : evidence from the ACA Health Insurance Exchanges
Geruso, Michael
;
Layton, Timothy J.
;
Prinz, Daniel
-
2016
Persistent link: https://www.econbiz.de/10011574929
Saved in:
2
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2012
-
2. rev. vers. of 2011/80/DS
Persistent link: https://www.econbiz.de/10009625502
Saved in:
3
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2011
-
Rev. vers. of 2010/32/DS
Persistent link: https://www.econbiz.de/10009357252
Saved in:
4
Steuerung der Kundenloyalität : eine empirische Studie am Beispiel von Dienstleistungen
Huber, Frank
;
Vollhardt, Kai
;
Kressmann, Frank
-
2005
Persistent link: https://www.econbiz.de/10003290584
Saved in:
5
Kundenwertorientierte Segmentierung von Urlaubsreisenden auf der Basis von Entscheidungsstilen und Kaufmotiven : Ergebnisse einer empirischen Studie
Huber, Frank
;
Kressmann, Frank
;
Rudolph, Angela
-
2005
Persistent link: https://www.econbiz.de/10003233147
Saved in:
6
Consumers' value perception of an e-store and its impact on e-store loyalty intention
Chen, Zhan
-
2003
Persistent link: https://www.econbiz.de/10003569906
Saved in:
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