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~person:"Ahlert, Dieter"
~person:"Bullinger, Hans-Jörg"
~subject:"Business services"
~subject:"Schweiz"
~type:"book"
~type_genre:"Amtsdruckschrift"
~type_genre:"Collection of articles of several authors"
~type_genre:"Fallstudiensammlung"
~type_genre:"Konferenzschrift"
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Wettbewerbsfaktor Kreativität : Strategien, Konzepte und Werkzeuge zur Steigerung der Dienstleistungsperformance
Bullinger, Hans-Jörg
(
ed.
);
Hermann, Sibylle
(
ed.
)
-
2000
-
1. Aufl., Nachdr.
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