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~person:"Akşin, O. Zeynep"
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Akşin, O. Zeynep
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R & D / Institut Eropéen d'Administration des Affaires ; Corporate Renewal Initiative : working papers
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Capacity sizing in the presence of a common shared resource : staffing an inbound call center
Akşin, O. Zeynep
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Harker, Patrick T.
-
2000
-
Rev. version of 98/79/TM
Persistent link: https://www.econbiz.de/10001634664
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