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~person:"Aksoy, Lerzan"
~person:"Evanschitzky, Heiner"
~person:"Herrmann, Andreas"
~person:"Kumar, V."
~person:"Stauss, Bernd"
~subject:"Consumer behaviour"
~type_genre:"Company information"
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Aktiebolaget Volvo
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Customer retention in the automotive industry : quality, satisfaction and loyalty
Johnson, Michael D.
(
ed.
);
Herrmann, Andreas
(
contributor
); …
-
1997
Persistent link: https://www.econbiz.de/10000640799
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