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~person:"Akter, Shahriar"
~person:"Bessant, John R."
~person:"Gustafsson, Anders"
~person:"Khosla, Rajiv"
~person:"Megaro, Antonietta"
~subject:"Betriebliche Wertschöpfung"
~subject:"Delphi technique"
~subject:"Forschung"
~subject:"Forschungskooperation"
~subject:"service innovation"
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Betriebliche Wertschöpfung
Delphi technique
Forschung
Forschungskooperation
service innovation
Dienstleistungsinnovation
16
Service innovation
16
Innovation
12
Dienstleistung
11
Services
11
Innovation management
10
Innovationsmanagement
10
Value creation
8
Customer integration
6
Kundenintegration
6
Dienstleistungssektor
5
Service industry
5
Technischer Fortschritt
3
Technological change
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Value co-creation
3
Bibliometrics
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Health care system
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service design
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value co-creation
2
Air passenger transport
1
Artificial intelligence
1
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1
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1
Delphi-Methode
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1
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9
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Akter, Shahriar
Bessant, John R.
Gustafsson, Anders
Khosla, Rajiv
Megaro, Antonietta
Edvardsson, Bo
4
Kitsios, Fotis
4
Kristensson, Per
4
Maglio, Paul P.
4
Witell, Lars
4
Patrício, Lia
3
Snyder, Hannah
3
Aas, Tor Helge
2
Bridges, Eileen
2
Carrubbo, Luca
2
Chu, Mei-Tai
2
Fombelle, Paul
2
Fowler, Kendra
2
Kamariotou, Maria
2
Kerr, Don
2
Khaksar, Seyed Mohammad Sadegh
2
Kunieda, Satomi
2
Lehmann, Claudia
2
Möslein, Kathrin
2
Nonaka, Tomomi
2
Shahmehr, Fatemeh S.
2
Sharma, Vivek
2
Shimmura, Takeshi
2
Skålén, Per
2
Spohrer, Jim
2
Wang, Qiang
2
Zhao, Xiande
2
Aal, Kotaiba
1
Abedin, Babak
1
Adali, O. Ege
1
Ageron, B.
1
Ahokangas, Petri
1
Al Khazraji, Mohammed
1
Al-Abdin, Ahmed
1
Albuquerque, Pedro H.
1
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Journal of business research : JBR
3
Driving service productivity : value-creation through innovation
1
Handbook of service science ; [Vol. 1]
1
International journal of services and standards : IJSS
1
International journal of technology marketing : IJTMkt
1
Journal of modelling in management
1
Journal of service research
1
Journal of service research : JSR
1
Management for professionals
1
The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
12
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1
Triggering a patient-driven service innovation to foster the service ecosystem well-being : a case study
Megaro, Antonietta
;
Carrubbo, Luca
;
Polese, Francesco
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1256-1274
Persistent link: https://www.econbiz.de/10014321619
Saved in:
2
Service innovation insights in the grocery retail service ecosystem
Hysa, Xhimi
;
Carrubbo, Luca
;
Iandolo, Francesca
; …
- In:
International journal of services and standards : IJSS
13
(
2023
)
3/4
,
pp. 221-243
Persistent link: https://www.econbiz.de/10014430211
Saved in:
3
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
4
Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare
Akter, Shahriar
;
Babu, Mujahid Mohiuddin
;
Hossain, Md Afnan
- In:
Journal of business research : JBR
140
(
2022
),
pp. 95-106
Persistent link: https://www.econbiz.de/10013040704
Saved in:
5
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
6
Exploration of uncertainty in technological context through the holographic approach to service innovation : a synthesis review
Khaksar, Seyed Mohammad Sadegh
;
Khosla, Rajiv
;
Chu, Mei-Tai
- In:
International journal of technology marketing : IJTMkt
11
(
2016
)
2
,
pp. 218-237
Persistent link: https://www.econbiz.de/10011542632
Saved in:
7
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
8
The holographic service innovation in technological context : a narrative synthesis review
Khaksar, Seyed Mohammad Sadegh
;
Khosla, Rajiv
;
Chu, Mei-Tai
- In:
Journal of modelling in management
11
(
2016
)
2
,
pp. 463-487
Persistent link: https://www.econbiz.de/10011529503
Saved in:
9
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
10
Service tranformation through new information technology : information horizons revisited
Miles, Ian D.
;
Rush, Howard J.
;
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 19-41)
.
2014
Persistent link: https://www.econbiz.de/10011337817
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