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~person:"Akter, Shahriar"
~person:"Bessant, John R."
~person:"Gustafsson, Anders"
~person:"Khosla, Rajiv"
~subject:"Betriebliche Wertschöpfung"
~subject:"Delphi technique"
~subject:"Forschungskooperation"
~subject:"service innovation"
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Betriebliche Wertschöpfung
Delphi technique
Forschungskooperation
service innovation
Dienstleistungsinnovation
14
Service innovation
14
Innovation
10
Dienstleistung
9
Services
9
Innovation management
8
Innovationsmanagement
8
Value creation
6
Customer integration
4
Kundenintegration
4
Dienstleistungssektor
3
Service industry
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Technischer Fortschritt
3
Technological change
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Value co-creation
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service design
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Customer value
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Delphi-Methode
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Dienstleistungsqualität
1
Forecast
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Forschung
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1
Großbritannien
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Akter, Shahriar
Bessant, John R.
Gustafsson, Anders
Khosla, Rajiv
Edvardsson, Bo
4
Kitsios, Fotis
4
Kristensson, Per
4
Witell, Lars
4
Maglio, Paul P.
3
Snyder, Hannah
3
Aas, Tor Helge
2
Carrubbo, Luca
2
Chu, Mei-Tai
2
Fombelle, Paul
2
Kamariotou, Maria
2
Kerr, Don
2
Khaksar, Seyed Mohammad Sadegh
2
Kunieda, Satomi
2
Lehmann, Claudia
2
Megaro, Antonietta
2
Nonaka, Tomomi
2
Patrício, Lia
2
Shahmehr, Fatemeh S.
2
Sharma, Vivek
2
Shimmura, Takeshi
2
Skålén, Per
2
Spohrer, Jim
2
Wang, Qiang
2
Zhao, Xiande
2
Aal, Kotaiba
1
Abedin, Babak
1
Adali, O. Ege
1
Ageron, B.
1
Ahokangas, Petri
1
Al Khazraji, Mohammed
1
Al-Abdin, Ahmed
1
Albuquerque, Pedro H.
1
Andreassen, Tor Wallin
1
Ang, Chinhui
1
Angelis, Jannis
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Journal of business research : JBR
3
Driving service productivity : value-creation through innovation
1
Handbook of service science ; [Vol. 1]
1
International journal of technology marketing : IJTMkt
1
Journal of modelling in management
1
Journal of service research
1
Journal of service research : JSR
1
Management for professionals
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ECONIS (ZBW)
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1
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
2
Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare
Akter, Shahriar
;
Babu, Mujahid Mohiuddin
;
Hossain, Md Afnan
- In:
Journal of business research : JBR
140
(
2022
),
pp. 95-106
Persistent link: https://www.econbiz.de/10013040704
Saved in:
3
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
4
The holographic service innovation in technological context : a narrative synthesis review
Khaksar, Seyed Mohammad Sadegh
;
Khosla, Rajiv
;
Chu, Mei-Tai
- In:
Journal of modelling in management
11
(
2016
)
2
,
pp. 463-487
Persistent link: https://www.econbiz.de/10011529503
Saved in:
5
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
6
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
7
Exploration of uncertainty in technological context through the holographic approach to service innovation : a synthesis review
Khaksar, Seyed Mohammad Sadegh
;
Khosla, Rajiv
;
Chu, Mei-Tai
- In:
International journal of technology marketing : IJTMkt
11
(
2016
)
2
,
pp. 218-237
Persistent link: https://www.econbiz.de/10011542632
Saved in:
8
Service tranformation through new information technology : information horizons revisited
Miles, Ian D.
;
Rush, Howard J.
;
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 19-41)
.
2014
Persistent link: https://www.econbiz.de/10011337817
Saved in:
9
Driving service productivity : value-creation through innovation
Bessant, John R.
(
ed.
);
Lehmann, Claudia
(
contributor
); …
-
2014
Persistent link: https://www.econbiz.de/10011337877
Saved in:
10
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
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