//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Al-Romeedy, Bassam Samir"
~subject:"Beziehungsmarketing"
~subject:"Gastronomie"
~subject:"Service industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Beschwerdemanagement"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Gastronomie
Service industry
Airline
1
Airline industry
1
Beschwerdemanagement
1
Complaint management
1
Consumer behaviour
1
Customer forgiveness
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Ethiopia
1
Fluggesellschaft
1
Habitual service failure
1
Konsumentenverhalten
1
Kundenservice
1
Kundenzufriedenheit
1
Re-patronage intention
1
Relationship marketing
1
Service failure severity
1
Service quality
1
Service recovery
1
Äthiopien
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Al-Romeedy, Bassam Samir
Stauss, Bernd
15
Mattila, Anna S.
13
Grégoire, Yany
9
Jang, Soocheong
9
Van Vaerenbergh, Yves
8
Roschk, Holger
7
Brock, Christian
6
Cai, Ruiying
6
Fürst, Andreas
6
Gelbrich, Katja
6
Homburg, Christian
6
MacQuilken, Lisa
6
Seidel, Wolfgang
6
Balaji, M. S.
5
Evanschitzky, Heiner
5
Günter, Bernd
5
Harun, Ahasan
5
Joireman, Jeff
5
Vázquez Casielles, Rodolfo
5
Baker, Melissa A.
4
Blut, Markus
4
Ding Hooi Ting
4
Hogreve, Jens
4
Larivière, Bart
4
Paul, Justin
4
Prybutok, Gayle
4
Prybutok, Victor R.
4
Ro, Heejung
4
Robertson, Nichola
4
Santos, Cristiane Pizzutti dos
4
Shin, Hyunju
4
Tripp, Thomas M.
4
Tsarenko, Yelena
4
Walsh, Gianfranco
4
Abbasi, Amir Zaib
3
Armstrong, Christine
3
Basso, Kenny
3
Beatty, Sharon E.
3
Brady, Michael K.
3
Béal, Mathieu
3
more ...
less ...
Published in...
All
Tourism review
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer responses to airline companies' service failure and recovery strategies : the moderating role of service failure habit
Elbaz, Ahmed Mohamed
;
Soliman, Mohammad
;
Al Alawi, Alamir
; …
- In:
Tourism review
78
(
2023
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014235249
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->