//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Albadvi, Amir"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Ghapanchi, Amir Hossein"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Beziehungsmarketing
1
Complaint management
1
Customer satisfaction
1
Customer service
1
Kundenservice
1
Kundenzufriedenheit
1
Relationship marketing
1
customer satisfaction
1
organisation performance
1
proactive-active customer complaint management system
1
service recovery
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Albadvi, Amir
Ghapanchi, Amir Hossein
29
Tavana, Madjid
6
Aurum, Aybuke
5
Aurum, Aybüke
5
Zarei, Behrouz
5
Khakbaz, Mohammad Hossein
4
Azizian, Saeed
2
Low, Graham
2
Talaei-Khoei, Amir
2
Amanati, Kasra
1
Ambala, Marvin Opiyo
1
Atlikhan, Atefeh
1
Bhoodhoo, Pranesh Singh
1
D'Ambra, John
1
Heydari, Mehdi
1
Jafarzadeh, Hamed
1
Kerr, Don
1
Makui, Ahmad
1
Najaftorkaman, Mohammadreza
1
Ray, Pradeep
1
Sadeghi, Haibatolah
1
Saghafi, Fatemeh
1
Sahato, Muhammad Ali
1
Talahei-Khoei, Amir
1
Vichitvanichphong, Suchada
1
Wohlin, Claes
1
Zarei, Mohammad
1
Zarrin, Leila
1
more ...
less ...
Published in...
All
International journal of business information systems : IJBIS
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A conceptual model for proactive-interactive customer complaint management systems
Atlikhan, Atefeh
;
Albadvi, Amir
;
Ghapanchi, Amir Hossein
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 490-503
Persistent link: https://www.econbiz.de/10010231390
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->