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~person:"Albsoul, Rania"
~person:"Ferrand, Yann B."
~subject:"Hospital"
~type_genre:"Amtsdruckschrift"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Bibliography included"
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Search: subject_exact:"Quality function deployment"
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Hospital
Krankenhaus
5
Quality management
5
Qualitätsmanagement
5
Dienstleistungsqualität
4
Gesundheitsversorgung
4
Health care
4
Patienten
4
Patients
4
Service quality
4
Chirurgie
3
Surgery
3
Arbeitsgruppe
2
Business process management
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Customer satisfaction
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Gesundheitswesen
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Health care system
2
Jordan
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Jordanien
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Kundenzufriedenheit
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Patient safety
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Prozessmanagement
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Team
2
healthcare industry
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patient satisfaction measurement
2
quality practices
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Adverse events
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Arbeitsmobilität
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Arbeitsschutz
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Communication
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Emergency department
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Albsoul, Rania
Ferrand, Yann B.
McFadden, Kathleen L.
9
Gowen, Charles, III.
7
Antony, Jiju
5
Bhat, Shreeranga
5
Cudney, Elizabeth A.
4
Fredendall, Lawrence D.
4
Gijo, E. V.
4
Johnson, Dana M.
4
Lee, Jung Young
4
Prybutok, Victor R.
4
Russell, Roberta S.
4
Sweis, Rateb J.
4
Chakraborty, Subhajit
3
Fitzgerald, Gerard
3
Gremyr, Ida
3
He, Zhen
3
Jnanesh, N. A.
3
Kaynak, Hale
3
Shortell, Stephen M.
3
Swarnakar, Vikas
3
Tucker, Anita L.
3
Al-Dweik, Ghadeer
2
Alshyyab, Muhammad Ahmed
2
Ballardie, Ruth
2
Bamber, Greg
2
Bartram, Timothy
2
Bernardo, Vitor Zanetti
2
Burgess, James Francis
2
Capolupo, Nicola
2
Choi, Yunsik
2
Ciasullo, Maria Vincenza
2
Costa, Ana Sara
2
Crema, Maria
2
Davis, Mark
2
Deakins, Eric
2
Dey, Prasanta Kumar
2
Dietrich, Martin
2
Figueira, José Rui
2
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Quality management journal : QMJ
3
The TQM journal : the international review of organizational improvement
2
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ECONIS (ZBW)
5
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1
Separate rooms for patient induction, case set-up and breakdown : innovative operating room turnover through quality management
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Taaffe, Kevin
; …
- In:
Quality management journal : QMJ
31
(
2024
)
1
,
pp. 3-24
Persistent link: https://www.econbiz.de/10014545224
Saved in:
2
Surgical team perceptions of the surgical safety checklist in a tertiary hospital in Jordan : a descriptive qualitative study
Albsoul, Rania
;
Alshyyab, Muhammad Ahmed
;
Al Odat, …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1394-1416
Persistent link: https://www.econbiz.de/10014326383
Saved in:
3
Factors influencing patient safety culture in operating room in a teaching hospital in Jordan : a qualitative descriptive study
Alshyyab, Muhammad Ahmed
;
Albsoul, Rania
;
Fitzgerald, Gerard
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1722-1742
Persistent link: https://www.econbiz.de/10014380875
Saved in:
4
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
5
Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
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