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~person:"Allal, Bouthaina"
~person:"Cudney, Elizabeth A."
~person:"Shirouyehzad, Hadi"
~type_genre:"Case study"
~type_genre:"Forschungsbericht"
~type_genre:"Reprint"
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Allal, Bouthaina
Cudney, Elizabeth A.
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Baron, Steve
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Smith, Alan D.
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Quality management journal : QMJ
2
Influence of FinTech on management transformation
1
International journal of productivity and quality management : IJPQM
1
International journal of services and operations management
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ECONIS (ZBW)
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Quality and online banking case study : "we bank" Attijari Bank in Tunisia
Allaya, Aida
;
Allal, Bouthaina
- In:
Influence of FinTech on management transformation
,
(pp. 217-233)
.
2021
Persistent link: https://www.econbiz.de/10012437736
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2
An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10009745032
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3
A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry
Shirouyehzad, Hadi
;
Lotfi, Farhad Hosseinzadeh
;
Shahin, …
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 289-308
Persistent link: https://www.econbiz.de/10009574594
Saved in:
4
Comparative analysis of quality function deployment methodologies : a case study analysis
Singh, Rahul K.
;
Elrod, Cassandra C.
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
19
(
2012
)
1
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009500658
Saved in:
5
QFD application in the hospitality industry : a hotel case study
Paryani, Kioumars
;
Masoudi, Ali
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
17
(
2010
)
1
,
pp. 7-28
Persistent link: https://www.econbiz.de/10003962108
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