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~person:"Allsopp, Jason"
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Is share of wallet exclusively about making customers happy or having more customers? : exploring the relationship between satisfaction and
double
jeopardy
Buoye, Alexander
;
Loureiro, Yuliya Komarova
;
Kabadayi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 434-459
Persistent link: https://www.econbiz.de/10011563591
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