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~person:"Alvarez, Oscar Alvarez"
~person:"Zhang, Min"
~type_genre:"Collection of articles written by one author"
~type_genre:"Conference paper"
~type_genre:"Government document"
~type_genre:"Reprint"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
3
Service quality
3
Access regulation
1
Breitbandkommunikation
1
Broadband communications
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Customer satisfaction
1
Dienstleistungssektor
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Alvarez, Oscar Alvarez
Zhang, Min
Schreier, Gerhard
9
Baron, Steve
3
He, Zhen
3
Markendahl, Jan
3
Martínez, Luis
3
Wolf, Claudia
3
Šindelář, Michal
3
Abate, Serafino
2
Araujo P., Maria Daniela
2
Ariyanti, M.
2
Bahia, Kalvin
2
Bangsawan, Satria
2
Castells, Pau
2
Cronemyr, Peter
2
Lagrosen, Stefan Olof
2
M. S. Mahrinasari
2
Pandjaitan, Dorothy Haratua Rouly
2
Psomas, Evangelos
2
Raharjo, Hendry
2
Rönnbäck, Åsa
2
Thawesaengskulthai, Natcha
2
Ugolini, Marta Maria
2
Wongrukmit, Patcharin
2
Abdullrahim, Najat
1
Abouee-Mehrizi, Hossein
1
Abu Bakar bin Abdul Hamid
1
Adjei, Emmanuel Kofi
1
Agyapong, Gloria Kakrabah-Quarshie
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Akbar, M. A.
1
Akee, Randall
1
AlShareef, Mohammed Abdullah
1
Alexandra, M. O.
1
Alif, M. Gunawan
1
Alves, Rui
1
Ambrosino, Giorgio
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International journal of quality and service sciences
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Study of the potential impact of quality-of-experience based services on net neutrality principles : paper presented at 26st European Regional ITS Conference, San Lorenzo de El Esc...
Martínez, Luis
;
Alvarez, Oscar Alvarez
;
Markendahl, Jan
-
2015
Persistent link: https://www.econbiz.de/10011446404
Saved in:
2
Quality management practices and their effects on the performance of public hospitals
Xiong, Jingjing
;
He, Zhen
;
Deng, Yujia
;
Zhang, Min
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 383-401
Persistent link: https://www.econbiz.de/10011772138
Saved in:
3
Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
Saved in:
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