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~person:"Amissah, Eunice Fay"
~person:"Ok, Chihyung"
~subject:"Job satisfaction"
~subject:"Personalmanagement"
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Search: subject:"Tourismusberufe"
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Job satisfaction
Personalmanagement
Tourism employees
9
Tourismusberufe
9
Hotel industry
7
Hotellerie
7
Arbeitszufriedenheit
6
Dienstleistungsqualität
4
Service quality
4
Arbeitskräfte
3
Arbeitsverhalten
3
Emotion
3
Work behaviour
3
Workforce
3
Arbeitsleistung
2
Arbeitspsychologie
2
Beziehungsmarketing
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Customer service
2
Employee retention
2
Intelligence
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Intelligenz
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Job performance
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Kundenservice
2
Leistungsmotivation
2
Mitarbeiterbindung
2
Organizational psychology
2
Relationship marketing
2
Work motivation
2
depersonalization
2
Airline
1
Anforderungsprofil
1
Betriebsklima
1
Big Data
1
Big data
1
Burnout
1
Consumer behaviour
1
Core self-evaluation
1
Customer satisfaction
1
Dienstleistungsberufe
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Dienstleistungsmanagement
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Emotional exhaustion
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Amissah, Eunice Fay
Ok, Chihyung
Karatepe, Osman M.
33
Jung, Hyo Sun
9
Yoon, Hye Hyun
9
Hancer, Murat
6
Kim, Peter Beomcheol
6
Grobelna, Aleksandra
5
Lee, JungHoon
5
Chen, Han
4
Han, Heesup
4
Kim, Seongseop
4
Wang, Yao-Chin
4
Ampofo, Emmanuel Twumasi
3
Babakus, Emin
3
Bufquin, Diego
3
Cheung, Catherine
3
Golubovskaya, Maria
3
Huan, Tzung-cheng
3
Leung, Xi Y.
3
Okumus, Bendegul
3
Olugbade, Olusegun A.
3
Park, Jeong-Yeol
3
Shi, Xiaolin
3
Solnet, David
3
Xu, Shi
3
Yavas, Ugur
3
Zoghbi-Manrique-de-Lara, Pablo
3
Aboramadan, Mohammed
2
Aguiar-Quintana, Teresa
2
Araujo-Cabrera, Yasmina
2
Ayoun, Baker
2
Azila-Gbettor, Edem Maxwell
2
Bonn, Mark Andrew
2
Bouzari, Mona
2
Burke, Ronald J.
2
Cain, Lisa
2
Chaulagain, Suja
2
Cho, Seonghee
2
Daskin, Mustafa
2
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International journal of hospitality management
2
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
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1
Emotional labour, emotional exhaustion and job satisfaction in the hospitality industry
Amissah, Eunice Fay
;
Blankson-Stiles-Ocran, Sarah
; …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
5
,
pp. 805-821
Persistent link: https://www.econbiz.de/10013483040
Saved in:
2
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
3
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
4
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
5
Work-family conflict among hotel employees in Sekondi-Takoradi Metropolis, Ghana
Gamor, Emmanuel
;
Amissah, Eunice Fay
;
Boakye, Kwaku …
- In:
Tourism management perspectives : TMP
12
(
2014
),
pp. 1-8
Persistent link: https://www.econbiz.de/10010440248
Saved in:
6
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
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