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~person:"Antony, Jiju"
~subject:"Deutschland"
~subject:"Health care"
~subject:"Service quality"
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Qualitätsmanagement
133
Quality management
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Lean Management
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Lean management
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Lean Production
41
Lean production
41
Lean Six Sigma
31
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29
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25
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Lean six sigma
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Antony, Jiju
Bruhn, Manfred
41
Schreier, Gerhard
17
Shahin, Arash
16
Rahman, Zillur
15
Talib, Faisal
15
Prybutok, Victor R.
12
Cudney, Elizabeth A.
11
McFadden, Kathleen L.
10
Schiefer, Gerhard W.
9
Dahlgaard-Park, Su Mi
8
Jochem, Roland
8
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8
Petersen, Brigitte
8
Qureshi, M. N.
8
Töpfer, Armin
8
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7
Bhat, Shreeranga
7
Dietrich, Martin
7
McAlearney, Ann Scheck
7
Stauss, Bernd
7
Zollondz, Hans-Dieter
7
Chandrasekaran, Aravind
6
Dwivedi, Yogesh Kumar
6
Gremyr, Ida
6
Hensen, Peter
6
Kamiske, Gerd F.
6
Medeiros, Denise Dumke de
6
Rothlauf, Jürgen
6
Rust, Roland T.
6
Senot, Claire
6
Spiller, Achim
6
Walgenbach, Peter
6
Winzer, Petra
6
Wolf, Claudia
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Azam, Mohammed
5
Basu, Rana
5
Benkenstein, Martin
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Total quality management & business excellence
7
The TQM journal : the international review of organizational improvement
6
International journal of quality & reliability management
2
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ECONIS (ZBW)
15
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1
An evaluation of Lean and Six Sigma methodologies in the national health service
Antony, Jiju
;
Lancastle, James
;
McDermott, Olivia
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 25-52
Persistent link: https://www.econbiz.de/10013535621
Saved in:
2
Performance and service quality enhancement in a healthcare setting through lean six sigma strategy
Noronha, Ajay
;
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 365-390
Persistent link: https://www.econbiz.de/10013535686
Saved in:
3
A readiness assessment of Quality 4.0 in packaging companies : an empirical investigation
Zulfiqar, Maryam
;
Antony, Jiju
;
Swarnakar, Vikas
;
Sony, …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1334-1352
Persistent link: https://www.econbiz.de/10014320291
Saved in:
4
Strategies for successful deployment and sustainment of Lean Six Sigma in healthcare sector in India : a multi-level perspective
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
;
Cross, Jennifer
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 414-445
Persistent link: https://www.econbiz.de/10014321213
Saved in:
5
Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
6
A study on Ishikawa's original basic tools of quality control in healthcare
McDermott, Olivia
;
Antony, Jiju
;
Sony, Michael
;
Rosa, Angelo
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1686-1705
Persistent link: https://www.econbiz.de/10014380872
Saved in:
7
Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
Saved in:
8
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
Saved in:
9
Using Six Sigma DMAIC for Lean project management in education : a case study in a German kindergarten
Antony, Jiju
;
Scheumann, Tim
;
Sunder M., Vijaya
; …
- In:
Total quality management & business excellence
33
(
2022
)
13
,
pp. 1489-1509
Persistent link: https://www.econbiz.de/10013415858
Saved in:
10
Quality 4.0 conceptualisation and theoretical understanding : a global exploratory qualitative study
Antony, Jiju
;
McDermott, Olivia
;
Sony, Michael
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1169-1188
Persistent link: https://www.econbiz.de/10013537684
Saved in:
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