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~person:"Antwi, Collins Opoku"
~subject:"Flughafen"
~subject:"Relationship marketing"
~subject:"attitudinal loyalty"
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Flughafen
Relationship marketing
attitudinal loyalty
Air passenger transport
1
Airport
1
Airport staff
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Behavioral loyalty
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Beziehungsmarketing
1
Communication
1
Helpfulness & communication
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Holiday behaviour
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Interne Kommunikation
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Passagierluftverkehr
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Antwi, Collins Opoku
Afridi, Sajjad Ahmad
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Journal of retailing and consumer services
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Do airport staff helpfulness and communication generate
behavioral
loyalty
in transfer passengers? : a conditional mediation analysis
Antwi, Collins Opoku
;
Fan, Chong-jun
;
Nataliia, …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012238323
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